📋 Terms of Service

1. Acceptance of Terms

By creating an account or using our platform, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you must not use our services.

These Terms constitute a legally binding agreement between you and Agamec.

2. Eligibility

Age Requirements

• You must be at least 18 years old to use our platform
• You must have the legal capacity to enter into contracts
• You must not be prohibited from using our services under applicable law

Geographic Restrictions

Our services may not be available in all jurisdictions. You are responsible for complying with local laws and regulations in your jurisdiction.

3. Account Registration and Security

Account Creation

• You must provide accurate and complete information during registration
• You are responsible for maintaining the accuracy of your account information
• You may only create and maintain one account
• Duplicate or multiple accounts are strictly prohibited

Account Security

• You are responsible for maintaining the confidentiality of your login credentials
• You must notify us immediately of any unauthorized access to your account
• You are liable for all activities that occur under your account
• We recommend enabling two-factor authentication for enhanced security

4. Platform Rules and Conduct

Fair Play

• All competitions must be conducted fairly and honestly
• Cheating, hacking, or using unauthorized software is strictly prohibited
• Match-fixing or any form of collusion is forbidden
• You must compete to the best of your ability in all challenges

Community Standards

• Treat all users with respect and courtesy
• No harassment, discrimination, or abusive behavior
• No spam, advertising, or promotional content without permission
• Respect intellectual property rights of others

5. Challenges and Competitions

Challenge Rules

• All challenge details must be clearly specified before acceptance
• Both parties must agree to the terms before the challenge begins
• Results must be reported honestly and with evidence when required
• Disputes will be resolved according to our dispute resolution process

Wager Limits

Challenge wager limits are determined by your user role:

• Level 1 Users: Up to ₦20,000 per challenge
• Level 2 Users: Up to ₦200,000 per challenge
• Highest Level Users: No wager limits
• Creator Users: No wager limits

Tournament Participation

• Tournament access is restricted to Highest Level and Creator users
• Tournament rules and prize structures are specified for each event
• Participants must comply with all tournament-specific rules

6. Payments and Wallet

Wallet System

• All funds are held in your platform wallet
• We use secure third-party payment processors
• Transaction fees may apply to deposits and withdrawals
• Funds are held in escrow during active challenges

Deposits

• Minimum and maximum deposit limits apply
• We accept payments through approved payment methods only
• Deposits are typically processed instantly
• You are responsible for any payment processing fees

Withdrawals

• KYC verification is required for all withdrawals
• Minimum and maximum withdrawal limits apply
• Withdrawals are processed within 24-48 hours
• We reserve the right to request additional verification

Platform Commission

We charge a commission on completed challenges as outlined in our fee schedule. This fee is automatically deducted from winnings.

7. KYC and Verification

Verification Requirements

• Identity verification is required for withdrawals
• You must provide accurate and up-to-date documentation
• We use third-party services for identity verification
• Additional verification may be required for large transactions

Document Requirements

• Government-issued photo identification
• Proof of address (utility bill, bank statement)
• Selfie photograph for identity confirmation
• Additional documents may be requested as needed

8. Intellectual Property

Platform Content

• All platform content, including text, graphics, logos, and software, is our property
• You may not copy, modify, or distribute our content without permission
• Trademarks and service marks are protected intellectual property

User Content

• You retain ownership of content you create and submit
• You grant us a license to use your content for platform operations
• You are responsible for ensuring you have rights to any content you submit
• We may remove content that violates these Terms

9. Prohibited Conduct

The following activities are strictly prohibited:

Gaming Violations

• Cheating, hacking, or using unauthorized software
• Creating multiple accounts to gain unfair advantages
• Colluding with other players to manipulate outcomes
• Attempting to exploit platform vulnerabilities

Financial Violations

• Money laundering or other illegal financial activities
• Using stolen payment methods or fraudulent funds
• Attempting to manipulate the wallet or payment system
• Chargebacks or payment disputes without valid reason

Platform Abuse

• Harassment, threats, or abusive behavior toward other users
• Spam, advertising, or promotional content
• Attempting to reverse engineer or hack the platform
• Violating any applicable laws or regulations

10. Account Termination

Termination by You

• You may terminate your account at any time
• You must withdraw all funds before account closure
• Some data may be retained for legal and compliance purposes

Termination by Us

We may suspend or terminate your account for:

• Violation of these Terms of Service
• Suspicious or fraudulent activity
• Legal or regulatory requirements
• Risk management purposes

Effect of Termination

• You will lose access to your account and platform features
• Pending challenges may be cancelled or resolved
• Funds may be held pending resolution of any disputes
• You remain liable for any outstanding obligations

11. Disclaimers and Limitations

Service Availability

• We provide our services on an "as is" and "as available" basis
• We do not guarantee uninterrupted or error-free service
• Scheduled maintenance may result in temporary service interruptions
• We are not responsible for third-party service outages

Limitation of Liability

To the maximum extent permitted by law:

• We are not liable for indirect, incidental, or consequential damages
• Our total liability is limited to the amount in your account balance
• We are not responsible for losses due to user error or negligence
• We are not liable for damages caused by force majeure events

12. Indemnification

You agree to indemnify and hold harmless Agamec and its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from:

• Your violation of these Terms of Service
• Your use of the platform
• Your violation of any third-party rights
• Any content you submit to the platform

13. Dispute Resolution

Internal Disputes

• Challenge disputes are resolved through our internal process
• Our support team reviews evidence and makes final decisions
• Users must provide evidence to support their claims
• Decisions are typically made within 48-72 hours

Legal Disputes

• Disputes with the platform should first be addressed through customer support
• Unresolved disputes may be subject to binding arbitration
• You waive the right to participate in class action lawsuits
• Disputes must be filed within one year of the incident

14. Governing Law

These Terms are governed by and construed in accordance with the laws of Nigeria. Any legal proceedings shall be conducted in the appropriate courts of Nigeria.

15. Changes to Terms

We may update these Terms from time to time. We will notify you of material changes by:

• Posting a notice on our platform
• Sending an email notification
• Updating the "Last updated" date

Your continued use of our platform after changes become effective constitutes acceptance of the updated Terms.

16. Contact Information

If you have questions about these Terms of Service, contact us: